When is elevator maintenance and replacement of genuine Hyundai elevator parts necessary?

Date: 03-03-2026

Elevators are vital transportation arteries in high-rise buildings, apartment complexes, hospitals, and even private homes. According to unofficial statistics in Vietnam, unfortunate elevator accidents occur annually, largely due to neglecting regular maintenance or using low-quality replacement parts.

Have you ever wondered if the elevator you ride every day has been properly inspected? Will the internal elevator components still operate safely after 5 or 10 years of use? Understanding when maintenance is needed and knowing when to replace genuine Hyundai elevator parts not only extends the equipment's lifespan but is also crucial for protecting the lives of users. In this article, Up.Tech will provide you with a standard maintenance schedule and a list of important components to pay attention to.

Vietnamese Legal Regulations on Elevator Maintenance and Servicing

In Vietnam, elevators are classified as equipment requiring strict occupational safety standards. Therefore, maintenance is not only a manufacturer's recommendation but also a legal obligation of the building owner/management unit.

Legally, maintenance and inspection activities must strictly comply with QCVN 32:2018/BLDTBXH (National Technical Standard on Occupational Safety for Home Elevators) and Circular 48/2016/TT-BLDTBXH.

According to regulations, elevators must undergo periodic maintenance after installation and commissioning. For new elevators, the interval between maintenance should not exceed 3 months.

However, given Vietnam's hot and humid climate and high usage intensity in office buildings and apartment complexes, monthly maintenance is recommended. For home elevators with lower usage frequency, the maintenance cycle can be extended, but it must be at least every two months.

Adhering to the maintenance schedule helps to detect malfunctions in elevator parts early, allowing for timely repairs and preventing costly chain-reaction failures.

Regular Elevator Maintenance Schedule

Up.Tech always focuses on the durability of an elevator, 30% on equipment quality and 70% on maintenance and spare parts replacement. Depending on the type of building and the elevator's lifespan, the maintenance schedule needs to be adjusted flexibly.

Maintenance schedules vary depending on the type of building

Type of construction

Maintenance frequency

Key objectives

Home elevator (Villa/NEX-H)

every 2 months

Ensure a smooth ride and check the automatic rescue system

Apartment building / Office building

once a month

High-strength testing of door systems and load cables

Hospital / Shopping Mall

2-4 times/month

Perform thorough safety checks and clean the brake rails and pads

Elevator Maintenance Schedule by Age:

New elevators (less than 5 years old) require focused cleaning, rail lubrication, electrical connection checks, and floor alignment. At this stage, Hyundai elevator parts typically don't need frequent replacements; mainly consumables.

Medium-term elevators (5 to 15 years old) are when electronic and rubber components begin to age. This is the ideal time to plan for periodic replacement of Hyundai elevator parts such as cables and guide shoes.

Older elevators (over 15 years old) require major overhauls and maintenance. Central control systems and traction machines need rigorous inspection.

Signs that indicate an elevator needs immediate maintenance

  • Don't wait until the elevator stops working to call a technician; pay attention to distress signals from the elevator itself:
  • If you feel the cabin isn't moving smoothly and there's a jerking sensation when starting or stopping, the inverter may be malfunctioning or the guide rails may be dry, warped, or lacking lubrication.
    A metallic screeching sound indicates worn guide shoes or abnormal friction from the hoisting cable. A "humming" sound from the traction machine may indicate a damaged bearing.
  • If the door sensor (photocell) is faulty or the door rollers are worn, the doors will open and close uncontrollably, posing a danger to children and the elderly.
  • If the elevator stops more than 5mm higher or lower than the floor level, it's a sign that the braking system or floor stop sensor is malfunctioning.
  • If you have to press the button multiple times for the elevator to respond, the contacts in the button may be oxidized or the control board may be faulty.
  • Lighting system problems often indicate a fault in the power supply, which needs to be checked to prevent electrical fires in the cabin.
  • This is an extremely dangerous sign of overload or short circuit. The power must be cut off and switching devices such as contactors and relays checked immediately.
  • This fault is usually due to a tripped safety system (safety chain). A technician using a specialized diagnostic tool is needed to identify which component is faulty.
  • If the power goes out and the elevator does not automatically return passengers to the nearest floor, it means the emergency battery is worn out and needs to be replaced with genuine Hyundai elevator parts.
  • Even if the elevator is still running, if the cables have been used for more than 7 years or the brake pads are excessively worn, replacement is mandatory to prevent risks.

Which Hyundai elevator parts need periodic replacement or replacement when signs of failure appear?

To effectively manage operating costs, investors need to categorize Hyundai elevator parts according to their lifespan.

Parts wear out quickly, requiring replacement every 1-5 years.

These are the components that are directly subjected to friction or operate continuously: The hoisting cables need to be checked for stretch and the number of broken strands. If more than 10% of the total number of strands in a cable length is broken, they must be replaced immediately. The guide shoes are the plastic parts that contact the rails, ensuring smooth elevator operation. Worn ones will cause cabin vibration. Photocells (door sensors) must ensure safety when someone passes through the door, as well as door rollers and push buttons, which are parts that interact directly with users.

Average spare parts, replacement time: 5-10 years

Precision electronic and mechanical components: The inverter is the brain that controls the motor speed in the elevator. Electrical switching devices in the control panel such as contactors, relays, and emergency battery (ARD) need to be replaced every 2-3 years to ensure a constant backup power supply.

Major spare parts, replaced when needed, replacement interval 10-20 years.

  • Traction Machine: The main motor of the elevator.
  • Flat cables (for NEX-H series): Hyundai's advanced technology requires periodic inspection to ensure durability.
  • Rail and counterweight system: Usually lasts for the lifespan of the building but needs cleaning and adjustment if the building foundation settles.

Choosing genuine Hyundai elevator spare parts is a prerequisite. Non-genuine components often have dimensional or electrical parameter errors, easily causing system conflicts and damaging other expensive circuit boards.

Benefits of Using Genuine Hyundai Elevator Parts

Investing in genuine Hyundai elevator parts may seem expensive initially, but it provides lasting economic value:

  • Genuine parts are manufactured to the stringent standards of Hyundai Global, and have undergone impact, heat, and mechanical durability testing, ensuring absolute safety.
  • Perfect compatibility means no drilling or complex wiring is required, allowing for synchronized elevator operation, minimizing noise and heat generation.
  • A genuine brake pad can last 2-3 times longer than aftermarket parts.
  • Excellent warranty coverage is provided by using genuine parts; you receive a warranty commitment from authorized dealers like Up.Tech.
  • Maintaining high asset value means that an elevator maintained with genuine parts will retain its value if you need to resell or lease the building.

Risks of using counterfeit, substandard, or untimely replacement parts

Did you know that even a cheap door sensor can lead to tragic accidents? Using substandard cables can damage the traction machine's pulley groove, resulting in the cost of replacing the entire machine being many times greater than the cost of the cables. If an accident occurs due to the use of substandard parts, the management company may face legal consequences. Frequent elevator malfunctions disrupt business, damage customer reputation (for hotels and offices), and cause frustration for residents.

Professional Hyundai Elevator Parts Replacement Process

When working with reputable companies like Up.Tech (a Tier 1 dealer of Hyundai elevators), the Hyundai elevator parts replacement process is transparent and follows 8 steps:

Information Receipt: Recording fault symptoms from the customer.

On-site Inspection: Technicians conduct on-site inspections using specialized equipment.

Technical Report Preparation: Clearly identifying the parts needing replacement, the cause of the failure, and the priority level.

Quotation and CO/CQ Provision: Providing customers with certificates of origin for genuine parts.

Safety Equipment Preparation: Placing warning signs and barriers around the elevator area before work begins.

Replacement Procedure: Performed by a team of certified technicians from Hyundai.

Testing and Trial Operation: Running the elevator in different modes (no load, full load) to check stability.

Acceptance and handover: Record maintenance in the logbook and provide warranty certificates for new components.

Where should you choose a supplier and replacement service for genuine Hyundai elevator parts in Vietnam?

The current elevator market is complex, with many "Type 1" and "Type 2" products falsely labeled as genuine.

To protect your interests, you should choose suppliers that meet the following criteria:

Official authorized dealer: For example, Up.Tech, a Tier 1 distributor of Hyundai in Vietnam. This ensures that components are imported directly from the Hyundai Elevator factory.

Quality certification: All Hyundai elevator parts must have clear labels, CO (Certificate of Origin), and CQ (Certificate of Quality) certifications.

Technical team: Well-trained in the complex mechanical and electrical systems of Hyundai elevators.

Warranty commitment: Replacement parts must have a clear warranty.

Note the difference between genuine parts and aftermarket parts

Criteria

Genuine Hyundai parts

Overloaded spare parts

Source

Hyundai factory

The manufacturing facility is of unknown identity

Durability

Very high (exactly as designed)

Low quality, prone to minor malfunctions after a few months of use

Safe

Meets international standards (CE, EN81)

Not safety tested

Guarantee

It comes with a manufacturer's warranty

Often no or short warranty

Cost

It comes with a manufacturer's warranty

Cheap initially, but expensive to repair later

Early detection of malfunctions and adherence to regular maintenance schedules not only helps you avoid the inconvenience of elevator breakdowns but also ensures the absolute safety of your family and customers.

Using genuine Hyundai elevator parts is the best way to maintain peak performance, and if your elevator is showing unusual signs or hasn't been serviced in a long time, contact reputable companies like Up.Tech immediately for inspection and top-notch technical care.

 

U.P. TECHNOLOGY AND TRADING CO., LTD.

Hotline: 1800 6202

Email: vu@uptech.com.vn

Website: https://uptech.com.vn

Transaction Office: 370 Cach Mang Thang 8 Street, Nhieu Loc Ward, Ho Chi Minh City

Head Office: A13, Thuan Viet Commercial Area, 319 Ly Thuong Kiet Street, Phu Tho Ward, Ho Chi Minh City.

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